Print

Outlook Express

To set up your Outlook Express client to work with Gmail:

Troubleshooting Tip

If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.

  1. Enable POP in your Cavalier Gmail account. Don't forget to click Save Changes when you're done.
  2. Open Outlook or Outlook Express.
  3. Click the Tools menu, and select Accounts...
  4. Click Add, and then click Mail...

    Add mail account

  5. Enter your name in the Display name: field, and click Next.
  6. Enter your full Cavalier email address (username @ cavtel.net) in the Email address: field, and click Next.

    Talk America Customers

    Enter your full email address (including '@talkamerica.net')


    Enter username

  7. Enter pop.gmail.com in the Incoming mail (POP3, IMAP or HTTP) server: field. Enter smtp.gmail.com in the Outgoing mail (SMTP) server: field.

    Enter server names

  8. Click Next.
  9. Enter your Cavalier username (including ' @ cavtel.net') in the Account name: field. Enter your Gmail password in the Password: field, and click Next.

    Talk America Customers

    Enter your full email address (including '@talkamerica.net')


    Enter account name and password

  10. Click Finish.
  11. Highlight pop.gmail.com under Account, and click Properties.

    Highlight account

  12. Click the Advanced tab.
  13. Fill in the following information:*
    • Check the box next to This server requires a secure connection (SSL) under Outgoing Mail (SMTP).
    • Enter 465 in the Outgoing mail (SMTP): field.
    • Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
    • Under Incoming mail (POP3), check the box next to This server requires a secure connection (SSL). The port will change to 995.

    Highlight account

    *The order of Outgoing and Incoming mail server fields varies by version. Make sure you enter the correct information in each field.

  14. Return to the Servers tab, and check the box next to My server requires authentication.

    Highlight account

  15. Click OK.

Congratulations! You're done configuring your client to send and retrieve Gmail messages.

Verify Your Settings

If POP isn't working properly for you, please ensure that your settings are identical to those listed below. Even small differences may prevent Gmail's POP service from functioning properly.

E-Mail Accounts tab

Your Name: (optional)
E-mail address: (your Gmail address, including ' @ cavtel.net' or '@talkamerica.net' for TalkAmerica.net customers)
User Name: (your Gmail address, including ' @ cavtel.net' or '@talkamerica.net' for TalkAmerica.net customers)
Password: (your Gmail password)
Remember password: (optional)
Log on using Secure Password Authentication: disabled
Incoming mail server (POP3): pop.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Outgoing Server tab

My outgoing server (SMTP) requires authentication: enabled
Use same settings as my incoming mail server: enabled

Advanced tab

Incoming server (POP3): 995
This server requires a secure connection (SSL) enabled
Outgoing server (SMTP): 465 or 25
This server requires a secure connection (SSL) enabled
Server Timeouts (Greater than 1 minute, we recommend 5)
Leave a copy of messages on the server disabled