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Outlook 2002

To set up your Outlook client to work with Gmail:

Troubleshooting Tip

If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.

  1. Enable POP in your Gmail account. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. Click the Tools menu, and select Accounts...
  4. Click Add, and then click Mail...
  5. Enter your name in the Display name: field, and click Next.
  6. Enter your full Cavalier email address ( This e-mail address is being protected from spambots, you need JavaScript enabled to view it ) in the Email address: field, and click Next.

    Talk America Customers

    Enter your full email address (including '@talkamerica.net')

  7. Enter 'pop.gmail.com' in the Incoming mail (POP3, IMAP or HTTP) server: field. Enter 'smtp.gmail.com' in the Outgoing mail (SMTP) server: field.
  8. Click Next.
  9. Enter your Cavalier username (including '@cavtel.net') in the Account name: field. Enter your Gmail password in the Password: field, and click Next.

    Talk America Customers

    Enter your full email address (including '@talkamerica.net')


  10. Click Finish.
  11. Highlight pop.gmail.com under Account, and click Properties.
  12. Click the Advanced tab.
  13. Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
  14. Enter '465' in the Outgoing mail (SMTP): field.
  15. Under Incoming mail (POP3), check the box next to This server requires a secure connection (SSL). The port will change to '995'.

  16. Click the Servers tab, and check the box next to My server requires authentication.

  17. Click OK.
  18. Download the latest updates for Outlook from Microsoft. This will help prevent the most common Outlook errors Gmail users see.

Congratulations! You're done configuring your client to send and retrieve Gmail messages.

Verify Your Settings

If POP isn't working properly for you, please ensure that your settings are identical to those listed below. Even small differences may prevent Gmail's POP service from functioning properly.

E-Mail Accounts tab

Your Name: (optional)
E-mail address: (your Gmail address, including '@cavtel.net' or '@talkamerica.net' for TalkAmerica customers)
User Name: (your Gmail address, including '@cavtel.net' or '@talkamerica.net' for TalkAmerica customers)
Password: (your Gmail password)
Remember password: (optional)
Log on using Secure Password Authentication: disabled
Incoming mail server (POP3): pop.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Outgoing Server tab

My outgoing server (SMTP) requires authentication: enabled
Use same settings as my incoming mail server: enabled

Advanced tab

Incoming server (POP3): 995
This server requires a secure connection (SSL) enabled
Outgoing server (SMTP): 465 or 25
This server requires a secure connection (SSL) enabled
Server Timeouts (Greater than 1 minute, we recommend 5)
Leave a copy of messages on the server disabled