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Outlook 2007

To configure Outlook 2007 for your Gmail account:

Troubleshooting Tip

If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.

  1. Enable POP in your Gmail account. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. Click the Tools menu, and select Account Settings...
  4. On the E-mail tab, click New...
  5. If you are prompted to Choose E-mail Service, select Microsoft Exchange, POP3, IMAP, or HTTP, and click Next.
  6. Fill in all necessary fields to include the following information:
    • Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    • Email Address: Enter your full Gmail email address ( This e-mail address is being protected from spambots, you need JavaScript enabled to view it ).

      Talk America Customers

      Enter your full email address (including '@talkamerica.net')

    • Password: Enter your Gmail password.

    Manually configure server settings or additional server types: Leave this option unchecked if you want to automatically configure Outlook 2007. If you want to manually configure Outlook 2007, check this box now.

    Enter name, email address, and password

  7. Click Next. If you are configuring Outlook 2007 automatically, you're done! Just click Finish.

    Successful Configuration

  8. If you are configuring Outlook 2007 manually, select Internet E-mail and click Next.
  9. Verify your User Information, and enter the following additional information:

    Server Information

    • Account Type: POP3
    • Incoming mail server: pop.gmail.com
    • Outgoing mail server (SMTP): smtp.gmail.com

    Logon Information

    • User Name: Enter your Cavalier username (including @cavtel.net).

      Talk America Customers

      Enter your full email address (including '@talkamerica.net')

    • Password: Enter your password.
    • Require logon using Secure Password Authentication (SPA): Leave this option unchecked.

    Account Settings

  10. Click the More Settings... button, and select the Outgoing Server tab.
  11. Check the box next to My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.

    Outgoing Server Tab

  12. Click the Advanced tab, and check the box next to This server requires an encrypted connection (SSL) under Incoming Server (POP3).
  13. In the Outgoing server (SMTP) box, enter 587, and select TLS from the drop-down menu next to Use the following type of encrypted connection:

    Advanced Tab

  14. Click OK.
  15. Click Test Account Settings... After receiving Congratulations! All tests completed successfully, click Close.
  16. Click Next, and then click Finish.
  17. Download the latest updates for Outlook from Microsoft. This will help prevent the most common Outlook errors Gmail users see.

Congratulations! You're done configuring your client to send and retrieve Gmail messages.

Verify Your Settings

If POP isn't working properly for you, please ensure that your settings are identical to those listed below. Even small differences may prevent Gmail's POP service from functioning properly.

E-Mail Accounts tab

Your Name: (optional)
E-mail address: (your Gmail address, including '@cavtel.net' or '@talkamerica.net' for TalkAmerica customers)
Incoming mail server (POP3): pop.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com
User Name: (your Gmail address, including '@cavtel.net' or '@talkamerica.net' for TalkAmerica customers)
Password: (your Gmail password)
Remember password: (optional)
Log on using Secure Password Authentication: disabled

More Settings: Outgoing Server tab

My outgoing server (SMTP) requires authentication: enabled
Use same settings as my incoming mail server: selected

More Settings: Advanced tab

Incoming server (POP3): 995
This server requires a secure connection (SSL) enabled
Outgoing server (SMTP): 587
Use the following type of encrypted connection TLS
Server Timeouts (Greater than 1 minute, we recommend 5)
Leave a copy of messages on the server disabled