Blackberry
Blackberry
Troubleshooting Tip
If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.
To configure IMAP for your Blackberry, just follow these steps:
- Enable IMAP in your Cavalier Gmail account settings.
- From your BlackBerry home screen, select the Blackberry Set-up icon, then choose Personal Email Set-up. (On older devices, just look for the Personal Email Set-up icon.)
- Select Personal Email Set-up.
- Accept Terms and Conditions.
- On the Email Account Set-up page, enter your username (including '@cavtel.net') but leave the password field blank (Talk America customers use '@talkamerica.net'). Select Next.
- You'll see a screen that says 'We are unable to set up your email account.' Select 'I will provide the settings to add this email account,' then Next.
- Select 'Internet Service Provider Email (POP/IMAP),' then Next.
- Select 'I will provide the settings to add this email account,' then Next.
- You'll see 'The BlackBerry Internet Service could not configure [your email] account.' Select 'Provide The Settings' to add email account.
- Enter your email username (including '@cavtel.net') and your password, then Next (Talk America customers use '@talkamerica.net').
- Enter 'imap.gmail.com' as the email server, then Next.
- Select OK.
- Below your newly added email address, select Edit.
- Select Advanced Settings at the bottom.
- Make sure the port is set to '993' and 'Use SSL' is set to 'Yes.'
- Select Save.
If your email set-up was successful, there should be a new-messages icon on your home screen labeled with the name of the account. Once you see this icon, follow these steps to ensure proper configuration:
- Open the mailbox icon.
- Open the menu by pressing the jog wheel or BlackBerry menu button, then select Options.
- Select Email Reconciliations.
- Confirm the following settings:
- Delete On: Mailbox & Handheld
- Wireless Reconcile: On
- On Conflicts: Mailbox Wins
- Select Save.



