
Last Updated (Monday, 04 August 2008 12:46)
Troubleshooting Tip
If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.
To set up your Outlook Express client to work with Cavalier Gmail:
- Enable IMAP in your Cavalier Gmail account. Don't forget to click Save Changes when you're done.
- Open Outlook Express.
- Click the Tools menu, and select Accounts...
- Click Add, and then click Mail...
- Enter your name in the Display name: field, and click Next.
- Enter your full email address (username @ cavtel.net) in the Email address: field, and click Next.
Talk America Customers
Enter your full email address (including '@talkamerica.net')
- For My incoming mail server is a ______ server, please select IMAP in the drop-down menu.
- Enter 'imap.gmail.com' in the Incoming mail (POP3, IMAP or HTTP) server: field. Enter 'smtp.gmail.com' in the Outgoing mail (SMTP) server: field.
- Click Next.
- Enter your username (including '@cavtel.net') in the Account name: field.
Talk America Customers
Enter your full email address (including '@talkamerica.net')
Enter your password in the Password: field, and click Next. 
- Click Finish.
- Highlight imap.gmail.com under Account, and click Properties.
- Click the Advanced tab.
- Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
- Enter '465' in the Outgoing mail (SMTP): field.
- Under Incoming mail (IMAP), check the box next to This server requires a secure connection (SSL). The port will change to '993'.

- Click the Servers tab, and check the box next to My server requires authentication.

- Click OK.
Congratulations! You're done configuring your client to send and retrieve Cavalier Gmail messages.