Digital TV Support



Customer Care Support
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly.
phone (EST)

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday Closed

(800) 291-9699
(877) 422-0270 Español

Automated service 24 hours a day, 7 days a week

Business Care
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
phone (EST): Monday through Friday 8am - 6pm
(800) 291-9699
Repair & Support Available 24x7
phone (EST):(866) 221-1063
Billing Questions
phone (EST):Monday through Friday 8am - 6pm

(800) 291-9699
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Contract Questions
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
New Sales
phone (EST):Monday through Friday 8am - 5pm
(877) 810-4392

Customer Care Support
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly.
phone (EST)

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday Closed

(800) 291-9699
(877) 422-0270 Español

Automated service 24 hours a day, 7 days a week

Business Care
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
phone (EST): Monday through Friday 8am - 6pm
(800) 291-9699
Repair & Support Available 24x7
phone (EST):(866) 221-1063
Billing Questions
phone (EST):Monday through Friday 8am - 6pm

(800) 291-9699
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
Contract Questions
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it
New Sales
phone (EST):Monday through Friday 8am - 5pm
(877) 810-4392

Payment Center
Billing and Payment Information
pay by phone (EST):(800) 609-2799 (follow prompts)
pay online:make one time payment
pay by mail:
P.O. Box 9001111
Louisville, KY 40290-1111

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution.

Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer.

pay by cash:For MoneyGram locations call (800) 666-3947 or visit moneygram.com
For Western Union locations call (800) 325-6000 or visit westernunion.com
For Global Express locations call (800) 989-6669 and select option 3 at the prompt
For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com
automatic payments:

Sign-up for Autopay and never worry about your Cavalier bill again. Your payment will automatically be debited – no more worrying about missed due dates or writing and mailing checks. You can use your checking account, credit or debit card.

billing Inquiries:

Monday through Friday 8am - 6pm

(800) 291-9699


Repair and Tech Support
Repair & Support Available 24x7
phone (EST):(866) 221-1063
online support:http://support.cavtel.com
billing support:(800) 291-9699
McLeod customer residential:(800) 500-3453
McLeod customer business:(800) 593-1177
New Sales
phone (EST):Monday through Friday 8am - 8pm
(866) 290-4200


Troubleshooting Tip

If you are having trouble receiving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, be sure to log into your web mail account at gmail.talkamerica.net and digitally signing the user agreement. You may also try resetting your password by visiting http://myadmin.cavtel.net.

You can retrieve your Cavalier Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail.

To enable IMAP in your Cavalier Gmail account:

  1. Log in to your Cavalier Gmail account.
  2. Click Settings at the top of any Cavalier Gmail page.
  3. Click Forwarding and POP/IMAP.
  4. Select Enable IMAP.
  5. Configure your IMAP client and click Save Changes

Configuring Your Client