• E-Bill Service

  Cavalier's E-Bill service allows you to conveniently view, download and pay your invoice online. Once enrolled, you will receive a monthly email notifying you that your statement is ready.
  
  By choosing E-Bill, you're selecting a faster and more efficient way to pay your bill with immediate confirmation, while also having a positive impact on the environment.
  
  Follow these quick and easy steps to get started:

  •    1. Visit http://www.cavtel.com/mycavtel/
  •    2. Login to your account
  •    3. Click on 'Account Preferences'
  •    4. Follow the enrollment instructions provided

• Pay Online

  Conveniently pay online with your Visa, MasterCard, American Express, Discover, Debit Card or a Check. Please select the link that corresponds with your account type.

  • Make a one time residential account payment
  • Make a one time business account payment

• Automatic Payments

  Sign-up for Autopay and never worry about your Cavalier bill again. Your payment will automatically be debited – no more worrying about missed due dates or writing and mailing checks. You can use your checking account, credit or debit card

  • Online Application
  • Fax Application
  To edit your existing payment information online Click Here.

• Pay By Telephone

  Call toll free at (800) 609-2799 and follow the prompts.

• Pay With Cash

  Pay with cash at any MoneyGram, Western Union, Global Express or CheckFree location:
  
  For MoneyGram locations call (800) 666-3947 or visit moneygram.com
  For Western Union locations call (800) 325-6000 or visit westernunion.com
  For Global Express locations call (800) 989-6669 and select option 3 at the prompt
  For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com

  A processing fee will apply to payments made through these offsite vendors.

• Pay By US Mail

  P.O. Box 9001111
  Louisville, KY 40290-1111

  When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer.

• Billing Inquiries (toll-free)

  (800) 291-9699

Digital TV Support

• DIRECTV Family, Choice, and Choice Xtra Package Channel Guides
• DIRECTV Choice Ultimate and Premier Package Channel Guides
• DISH Channel Guides

Customer Care Support email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly. phone (EST) Monday - Friday 8am - 8pm Saturday 8am - 5pm Sunday Closed (800) 291-9699 (877) 422-0270 Español Automated service 24 hours a day, 7 days a week

Business Care email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it phone (EST): Monday through Friday 8am - 6pm (800) 291-9699 Repair & Support Available 24x7 phone (EST): (866) 221-1063 Billing Questions phone (EST): Monday through Friday 8am - 6pm (800) 291-9699 email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it Contract Questions email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it New Sales phone (EST): Monday through Friday 8am - 5pm (877) 810-4392 Customer Care Support email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly. phone (EST) Monday - Friday 8am - 8pm Saturday 8am - 5pm Sunday Closed (800) 291-9699 (877) 422-0270 Español Automated service 24 hours a day, 7 days a week Business Care email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it phone (EST): Monday through Friday 8am - 6pm (800) 291-9699 Repair & Support Available 24x7 phone (EST): (866) 221-1063 Billing Questions phone (EST): Monday through Friday 8am - 6pm (800) 291-9699 email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it Contract Questions email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it New Sales phone (EST): Monday through Friday 8am - 5pm (877) 810-4392 Payment Center Billing and Payment Information pay by phone (EST): (800) 609-2799 (follow prompts) pay online: make one time payment pay by mail: P.O. Box 9001111 Louisville, KY 40290-1111 When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer. pay by cash: For MoneyGram locations call (800) 666-3947 or visit moneygram.com For Western Union locations call (800) 325-6000 or visit westernunion.com For Global Express locations call (800) 989-6669 and select option 3 at the prompt For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com automatic payments: Sign-up for Autopay and never worry about your Cavalier bill again. Your payment will automatically be debited – no more worrying about missed due dates or writing and mailing checks. You can use your checking account, credit or debit card. Online Application Fax Application billing Inquiries: Monday through Friday 8am - 6pm (800) 291-9699 Repair and Tech Support Repair & Support Available 24x7 phone (EST): (866) 221-1063 online support: http://support.cavtel.com billing support: (800) 291-9699 McLeod customer residential: (800) 500-3453 McLeod customer business: (800) 593-1177 New Sales phone (EST): Monday through Friday 8am - 8pm (866) 290-4200 Ipeer Guides Ipeer Support Troubleshooting Tip If you are having trouble receiving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, be sure to log into your web mail account at gmail.talkamerica.net and digitally signing the user agreement. You may also try resetting your password by visiting http://myadmin.cavtel.net. You can retrieve your Cavalier Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail. To enable IMAP in your Cavalier Gmail account: Log in to your Cavalier Gmail account. Click Settings at the top of any Cavalier Gmail page. Click Forwarding and POP/IMAP. Select Enable IMAP. Configure your IMAP client and click Save Changes Configuring Your Client Thunderbird 2.0 Apple Mail 2.0 Apple Mail 3.0 (Leopard) iPhone Outlook 2003 Outlook 2007 Outlook Express Windows Mail Windows Mobile 6 Windows Mobile 5 Blackberry   © 2011 Cavalier Telephone, LLC. All rights reserved. Cavtel.com | Privacy | Regulatory | Acceptable Use Policy | Visitor Agreement | Webmaster *Google Apps, Gmail, Start Page, Google Calendar, Google Docs, Picasa and Google Page Creator are all registered trademarks of Google, Inc.